Shipping policy
Shipping Policy
Last Updated: June 2026
Our Products
All Tush Push Store products are original Tush Push® brand merchandise — proudly Pennsylvania-owned and Philly-inspired. Our products are not Amazon products and are not sold by Amazon. We are an independent brand that uses Amazon Logistics as one of our third-party shipping carriers.
Order Processing
- Processing time: 2–5 business days before shipment
- Orders are processed Monday–Friday, excluding major US holidays
Shipping & Delivery
Estimated delivery times after your order ships:
- Domestic (US): 3–7 business days
- International: 10–20 business days (availability varies by region)
These are estimates, not guarantees. Delays may occur during peak seasons or due to carrier conditions outside our control.
A Note on Amazon Logistics Tracking
Some of our orders are shipped via Amazon Logistics (AMZL), a third-party carrier. Please note:
Your order is a Tush Push® brand product — not an Amazon purchase. Amazon Logistics is simply the delivery carrier for some shipments, similar to how UPS or FedEx might deliver a package.
Because Amazon Logistics operates differently from traditional carriers, you may experience:
- Delayed tracking updates or limited tracking visibility
- A tracking link that takes 24–48 hours to become active
- Delivery scans that appear only at the final delivery step
If your tracking link isn't updating, please allow 48 hours before reaching out — the package is likely still on its way.
Questions or Issues?
If your order is lost, damaged, or significantly delayed, contact us at info@tushpush.com and we'll make it right. We stand behind every Tush Push product.